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It is not yet possible to report an issue through De Key. For this reason, we’re temporarily asking residents to submit all notifications through email. You can contact for the following topics:

  • asking questions;
  • passing on a good idea;
  • applying for sublease;
  • terminating your contract.

Do you have questions about social management? (nuisance, scheduling a party, etc.) Send a message to

Do you want something to be repaired? Send a message to

“Tenants form one group together, because of their collective goal: offer each other a great kick off for a better future!”

Fleur (24), tenant